Meet the Team

Stella Shaw

RGN, Dip (HE) Nursing Studies, BSc (Hons) Professional Practice, PGCPD, MSc Education

Stella is a registered nurse who qualified in 2000, specialising in cardiology and progressing to the role of junior sister early in her clinical career. She later transitioned into education, spending 12 years as a senior lecturer where she pioneered the use of simulated technology in nursing training and presented her published work internationally.

In 2018, Stella founded StellarCare NW, a nurse-led domiciliary care provider, achieving CQC registration in 2019. Under her leadership, the organisation has grown to deliver over 2,500 care hours per week and is increasingly recognised for redefining what high-quality home care looks like.

Stella has developed a progressive, nurse-led model that blends traditional care with clinical oversight, enabling highly skilled care teams to safely manage complex care needs within the home. This includes a strong focus on live-in care and complex care provision, supporting individuals to remain at home with dignity while reducing avoidable hospital admissions and system pressures.

Her approach is centred on building competent, confident teams through robust training, clinical leadership, and ongoing competency assessment. This has positioned StellarCare NW as a provider capable of delivering care traditionally associated with more acute settings, but within a person-centred, home-based environment.

Stella also works in close partnership with local authorities and Integrated Care Boards (ICBs), supporting system-wide priorities such as admission avoidance, hospital discharge, and long-term condition management. She has also successfully addressed workforce challenges by securing a Sponsorship Licence, enabling the recruitment and retention of a skilled and diverse workforce to meet growing demand.

Passionate about transforming the future of home care, Stella continues to champion a model that elevates standards, integrates health and social care, and places nurse-led expertise at the centre of community-based care delivery.

In addition to her operational role, Stella is a Championing Social Care Ambassador and a committee member for Care Sector Got Talent, contributing to the wider development and recognition of the social care sector.

Hannah Jones

Operations Manager

Hannah is an accomplished Operations Manager at StellarCare NW, with a proven track record of leading high-performing teams and delivering quality-driven services in the health and social care sector. Her career began in the culinary arts as a chef before she transitioned into care at the age of 19, where she discovered a lifelong passion for supporting adults with learning disabilities, including cerebral palsy, epilepsy, Down syndrome, and autism.

Progressing through the ranks from Support Worker to Team Leader and then Cluster Manager, Hannah has built her leadership style on a foundation of hands-on experience. Having managed multiple supported living services, she is dedicated to driving high standards and ensuring the delivery of safe, effective, and person-centred care.

In her current role, Hannah oversees service performance and ensures rigorous compliance with Care Quality Commission (CQC) standards. She holds an NVQ Level 3 in Health and Social Care and is currently working towards her Level 5. Additionally, Hannah is undertaking an internship with the NIHR Living Lab at Liverpool University, where she contributes to sector innovation and continuous improvement.

Natalie Collins

Clinical Manager

Natalie brings over 20 years of experience in the healthcare sector to her role as Clinical Manager at StellarCare NW. With a strong background in complex needs, residential, and nursing care, she oversees all clinical aspects of service delivery, ensuring the highest standards are consistently maintained.

Committed to delivering high-quality, person-centred care, Natalie plays a key role in integrating health and social care services. She is passionate about promoting independence, supporting early identification of health needs, and enhancing overall wellbeing.

Natalie also holds an NVQ Level 5 qualification and has successfully managed seven services within the sector. She has extensive expertise in safeguarding, risk and care assessments, rota management, and staff development. Her leadership has recently contributed to achieving an ‘Excellent’ rating in a local authority inspection.

Natalie will soon be stepping into the role of Registered Manager, reflecting her dedication, expertise, and continued commitment to excellence. Driven by a passion for training, continuous improvement, and innovation, Natalie is dedicated to delivering outstanding care and leading service excellence across the organisation.

Anusha Mantri

Care Coordinator

Originally from Hyderabad, India, Anusha comes from a culture deeply rooted in the care and respect of elders. Despite holding an MSc in IT Security, it is her innate compassion, dedication, and patience that truly defines her. An effective communicator, she is driven by a fundamental commitment to caring for others.

Now as a Care Coordinator for StellarCare NW, Anusha seamlessly combines her technical IT background with her interpersonal skills to ensure the highest quality of service delivery. She has mastered the ability to multitask while maintaining a person-centered, holistic, and collaborative approach. Her work focuses on meeting the unique needs of each client and their families while prioritising the health and well-being of staff.

Anusha feels deeply privileged to also serve as a Care Support Worker in the community. This hands-on experience has provided her with an in-depth understanding of the care sector, teaching her to provide support not just through her professional skills, but with genuine heart and empathy.

Maria Salcedo

Human Resource Manager

Maria is an experienced HR consultant with over 30 years’ experience in the NHS / social care sector, supporting care teams like StellarCare NW with recruitment and workforce challenges.

She holds a broad mix of specialist knowledge, practical experience, and strong interpersonal skills with a solid understanding of employment law and sector-specific regulations. This includes standards set by the Care Quality Commission, compliance, and safe staffing practices. Additionally, Maria has a wide experience covering end-to-end recruitment and retention in a challenging labour market, workforce planning, and managing issues such as: absence, staff wellbeing, complex employee relations, safeguarding concerns, and challenging disciplinary processes.

Her key skills include excellent communication, problem-solving, and stakeholder management, working closely with senior leaders, care managers, and frontline staff. Adaptable, resilient and strong understanding of the values underpinning social care in a demanding and people-focused sector.

Because we care

At StellarCare NW LTD, we believe that a good carer is passionate about the care they provide and the needs of the people they care for. They ensure the care they are providing is person centred and in the interest of the service user and their families.

Passionate carers view working in the care industry not as a job, but as a professional vocation and will always want to learn more and build on their existing knowledge and skills. 

A good carer may hold qualifications in Health and Social Care as well as completing specialist and specific training for health conditions such as Dementia. 

The skills and qualities of a carer go above qualifications so no one is disadvantaged should they want to work as a carer.

Want to work with StellarCare NW?